“ETERNAL” Balaclava Mask

SHIPPING & RETURNS

STANDARD SHIPPING TIMES:

All items are hand-made by Sara Rose with love and care. Therefore, Shipping times may take anywhere between 1 business day and up to approximately 3 weeks, depending on our current volume of orders in the que. International order can take a little longer depending on how far the itmes are shipping. We always provide your tracking number via email when it ships so that you can know when and where your order is arriving. 

FOR EXPEDITED OPTIONS:

SARA ROSE offers an "Expedited Processing" option of $50.00. This means that instead of you waiting the typical 1-3 weeks time frame for your order to be shipped, your order will instead be made next in the que, ahead of other customers waiting, and it will shipped out within 2-3 business days of placing your order. To place an expedited order, email SARA ROSE to discuss. This Expedited Processing option is offered personally by SARA ROSE and is NOT the same as "overnight shipping" or "expedited shipping" from the Post Office. SARA ROSE does not work for the Post office, therefore, no delivery date is guaranteed unless you want to pay SARA ROSE the additional fee charged by the Post Office, for "overnight" or a "guaranteed shipping" date. 

To have your order expedited, simply place your order as usual on the site, then contact SARA ROSE by email or Instagram Direct to arrange and pay the fee.

We have a strict No returns policy.

Exchanges may be granted with photo proof of item damaged on the date of arrival only. Email contact@sararose.shop